We are really sorry to hear that you are considering canceling your subscription.
If you want to cancel your subscription, please follow the steps below according to your device's operational system:
Apple Store | iOS devices
1. Access your iPhone Settings (settings icon);
2. Click on your 'Apple ID' profile (Your name);
3. Tap Media and Purchases;
4. Tap View Account (enter your Apple ID password if requested);
5. Tap Subscriptions;
6. Tap Glorify;
7. Tap Cancel subscription.
Google Play Store | Android devices
1. Open the Google Play Store, not Glorify;
2. In the upper right corner, click on the Profile icon;
3. Tap on Payments & Subscriptions;
4. Subscriptions;
5. Select the subscription you want to cancel >> Glorify;
6. Click Cancel subscription;
7. Follow the instructions.
Please note that deleting your Glorify account will not cancel your subscription - the subscription must be canceled in the app store (on your device) via the steps mentioned above.
Remember:
- To avoid being charged, the auto-renewal needs to be turned off at least 24 hours before the end of the current period.
- The cancellation of your subscription will prevent its automatic renewal., but it will not imply the refund of the amount paid and therefore, even after cancellation, you will continue to have access to the paid content until the expiration date of your subscription.
If you have any questions, please reach out to us at support@glorify-app.com.
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